Hawthorne Management - Hawthonrne-SCAM-agment "scam" is our middle name!

2 of 26 Hawthorne Management reviews

A PICTURE IS WORTH A MILLION WORDS - YOU won't believe me until you see it

I just sold my house in Massachusetts and bought a town house in Charlotte, thinking that it would be less work to maintain with a monthly HOA fee and a property management company assuming the exterior maintenance. HA-HA- what a joke! Ive been here 4 weeks and have never done so much yard work in all my life. (I will explain i detail after the REAL problem)

The Problems---first the big one

It wasn't until I raked out the overgrown bushes that I became aware of this DISASTER!

1. My property is a brick building and has 4 units- one is vacant.

In my tiny back yard- there is a common area that has a retaining wall made of wooden planks. (common area means I do not own it falls under the "exterior maintance part of the HOA fee"

The wall is two levels high and is holding back a hill with large trees and shrubs growing out of it. Most are dead or dying. The roots of the trees are exposed. On top of the hill, situated directly above the wall is another brick building (same as my property)

When I purchased the property, the wooden planks were obstructed by overgrown bushes.

When I moved in and started raking out the bushes, what I saw was mind boggling.

The wooden planks were hollowed out and disintegrated right into my hand as I touched them. Small grey drainage stones came spilling out of the planks like a cant from a piñata.

"So thats where all those grey stones are coming from I thought" I was curious why there was no grass in the walking path. The path has evolved over 32 years and grey stones are now integral to the landscape.

NO ONE DISCLOSED THIS TO ME. THIS WALL COULD COME DOWN ANY SECOND AND DESTROY MY PROPERTY and/ or HURT OR KILLS SOMEONE! I AM NOT KIDDING!

My very best scenario is -I COULD NEVER SELL THIS- WHO WOULD BUY A LIFE THREATENING

TOWNHOUSE? Hawthorne management knew about this and chose to keep it a secret.

This is now my new career- trying to get this *** wall repaired.

When I called Hawthorne Management- no one returned my calls or emails.

On tuesday- After memorial day weekend (3 day weekend) I called at 10:30 in the morning and I was informed, my contact person who I will call "Grungetta" (but thats not her real name) had all ready left for the day! 10:30 AM- 3- day weekend- what am I missing?

When I finally spoke with Grungetta, she told me there was NO MONEY to repair the wall!

So if I don't pay my monthly fee- can tell Hawthorne Management- "Gee wiz, It seems I'm broke this month- I have no money?"

They told me the fee covers exterior maintenance- I don't even have time to finish listing the problems there are with this company! Please look at my pictures.

I was told by Grungetta that the wall was looked at by an architected and deemed "structurally sound" a year ago! OH PLAAAAALEEEEEEEEASE!!!!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Warranty
Website
Billing Practices
Customer service
Turnaround Time
Staff
Additional Fees
Discounts and Special Offers
Value for money
Product or Service Quality
Reliability
Advertised vs Delivered
More

  • What I liked
      No items
  • What I disliked
    • Making up rules
    • Shady and no communication

Reason of review:
too many to list
Preferred solution:
Deliver product or service ordered
Monetary loss:
$165000
Review category
Professional Services
review #880119

Author wants to be contacted by the company. Learn more

Had an experience with Hawthorne Management? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
2 of 26 Hawthorne Management reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Hawthorne Management. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Hawthorne Management.
Filing a new complaint about
×