My wife owns a house managed by Hawthorne Management Company. The deed is only in her name. She is the Lot-owner of Record with HMC. She is the only contact individual at HMC. I called HMC and they provided me with all of her account information including an alternate address and confidential and private financial information in violation of HMC Fiduciary Duty".

HMC Legal Liaison staff-member provided me with legal advice over out 15 minute conversation and she is not a lawyer and should have known better as she has been in this administrative position as Legal Liaison with HMC for over six-years/. I complained to the Better Business Bureau this week and off course they deny my complaint?. HMC states, ‘Members of our staff routinely interact with the homeowners about amounts owed to the association and try to assist where we can, but certainly do not represent ourselves as legal professionals providing legal advice?. If an association has hired an attorney to assist with the collection of amounts owed, Hawthorne Management Company provides that information to the owner in written notices and must refer any calls or correspondence to that attorney once the matter has been referred to them'.

Yet, in my case this is not what they did'. The staff-member and I (a Non-Lot Owner) discussed another person’s account for 15-minutes according to my phone records:. HMC’s Legal Liaison spoke to me, a male, for 15 minutes assuming but not asking that this deep mono-tuned and clearly male voice is Zarina a female name and the only Lot-owner of Record,. She never questioned this fact and fed me any information I desired. Suppose I was a stalker, this HMC employee provided the alternate address on this client to a 3rd party. Very sloppy and negligent work on HMC's Legal Liaisons behalf!

HMC is all about creating a false façade of perfection and deny any wrongdoing just as I have quoted them above with the BBB. They know nothing. Look over the Internet; you will see countless complaints about them.

128a1be



  Comments (3)
1. Written by HappyWithCedarManagement on March 2, 2011 from dallas, texas, US
HappyWithCedarManagement 

 

We used to be with Hawthorne Management and switched to Cedar Management and the whole community is much happier. The difference is stark. Cedar is very personal service and they go out of their way to serve us as cusomters. Whereas Hawthorne we were just one of thousands they manage and were always arrogant and rude and like what the *** do you want now, deal with it we other things to do.
2. Written by Ted on February 19, 2011 from charlotte, north carolina, US
Hawthorne Management is the worst HOA Management Company in Charlotte. The owner does not know a thing about Homeowners Associations and it's obvious withnhow his company is ran
3. Written by John on February 18, 2011 from houston, texas, US
I live in Providence-area and they management our community. I swear they must have no standards when they hire someone. They sent me notices about covenant violations of my neighbor. I call our community representative about 5-10 times and wait weeks for a response. Totally inept people.

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